1. Introduction

In these Terms & Conditions, words such as “we”, “our”, “company”, “Fittoss” and “us” refer to Fittoss Wellness India Private Limited and its associated systems, platforms, and services. Words such as “you” and “your” refer to the users, visitors, and customers of Fittoss Wellness India Private Limited.

By accessing or using our website, services, programs, or digital platforms, you agree to comply with these Terms & Conditions. If you do not agree, we request you to discontinue use immediately.

2. Nature of Services

Fittoss provides health, nutrition, and wellness-related services, including but not limited to:

• Weight management programs
• Personalised diet plans
• Disease-specific programs (PCOS/PCOD, Diabetes, Thyroid, etc.)
• Child nutrition programs
• AI-based health insights (including BMI analysis and recommendations)
• Coaching, consultations, and lifestyle guidance

All services are intended for general wellness and lifestyle improvement purposes only.

Fittoss does not provide medical advice, diagnosis, or treatment. Users are advised to consult a qualified healthcare professional before starting any program, especially if they have existing medical conditions.

3. Usage of Services and Website

You agree to use the Fittoss website and services responsibly.

You must not:

• Misuse the platform or services
• Copy, reproduce, or distribute content without permission
• Attempt to exploit or disrupt the system

Any unauthorised use may result in restricted access or legal action, as deemed appropriate by Fittoss.

4. User Responsibility

By using our services, you agree that:

• All information provided by you is accurate and truthful
• You understand results may vary based on individual factors
• You will follow guidance responsibly and seek medical advice when necessary

Fittoss shall not be responsible for outcomes resulting from:

• Incorrect or incomplete information provided by users
• Non-compliance with program guidance
• Pre-existing medical conditions

5. Personalised Plans & AI-Based Recommendations

Fittoss may provide:

• Personalised diet plans
• Lifestyle recommendations
• AI-generated insights (e.g., BMI-based suggestions via FitVeda or similar tools)

These are based on user inputs and general wellness principles and:

• May not be 100% accurate
• Should not be considered medical advice

6. Data Collection

Fittoss may promote its services through digital marketing campaigns on third-party platforms, including but not limited to Instagram, Pinterest, YouTube, Facebook, Google, and other advertising networks.

We may collect user information such as:

• Name
• Contact details
• Health-related inputs
• Other relevant information

This data is collected solely for business, communication, marketing, and service-related purposes in compliance with applicable laws.

7. Data Privacy and Non-Disclosure

Fittoss is committed to protecting user data.

• We do not sell, rent, or trade personal information to third parties
• Data is used strictly for internal operations, communication, and service improvement
• Information may only be shared if required by law or authorised by the user

8. Payments and Refunds

• All payments made for Fittoss services are subject to our Refund Policy
• Refunds, if applicable, will be processed strictly in accordance with the Refund Policy available on our website
• Users are advised to review the Refund Policy before making any purchase

9. Results Disclaimer

Fittoss does not guarantee specific results.

Outcomes may vary depending on:

• Individual body type
• Lifestyle and habits
• Consistency
• Medical conditions

Fittoss shall not be held liable for unmet expectations or variations in results.

10. Intellectual Property

All content on the website, including but not limited to:

• Text
• Graphics
• Images
• Videos
• Logos
• Program structures

is the property of Fittoss and is protected by applicable intellectual property laws.

Unauthorised use is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party platforms.

Fittoss is not responsible for:

• Content
• Policies
• Services
• Practices
• of such external websites.

12. Limitation of Liability

All services provided by Fittoss are offered on a best-effort basis without guarantees.

Fittoss shall not be liable for:

• Any direct or indirect damages
• Health-related complications
• Losses arising from the use of services

13. Changes to Terms

Fittoss reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website or services implies acceptance of the updated terms.

14. Jurisdiction

All disputes arising out of or related to these Terms shall be subject to the jurisdiction of the courts in Surat, Gujarat, India.

15. Contact

For any queries, please contact:
Email: support@fittoss.com